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Old 07-18-2012, 09:55   #1
longrange1947
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404 on a site I know is active

OK , here goes. I get a 404 message when trying to go to a web site that I have been a member of for at least 10 years. The web site is active as several others can access it. Here is what I have tried.

1. Used the standard hot link I have always used, Yahoo 404
2. Used google to access, google found and displayed but when I clicked on it I got a Yahoo 404.
3. Used Ask, same
4. used MSN, same
5. Rebooted my system as I have dynamic ISP and thought maybe the ISP was blocked, no luck.
6 Used Yahoo directly, something I never do, same Yahoo 404 message.
7. Typed it directly into the window in each of the above cases as well as using the search engines, no dice.

Any other ideas out here as to the cause. I did a full system scan with Norton and it is fully updated as of this morning.
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Old 07-18-2012, 09:57   #2
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Clear your cache.

There may be a problem with your route to the site, a switch or router that you pass through on the net may be down.
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Old 07-18-2012, 10:00   #3
longrange1947
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Cache cleared, still 404.
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Old 07-18-2012, 10:20   #4
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I would try changing your DNS (Domain Name Servers)

I believe they may have been changed if you visited that FBI web site regarding the "Computers can't access the Internet " scare earlier this month.

I'm using:
Primary DNS Server : 75.75.75.75
Secondary DNS Server : 75.75.76.76

What worked in the past:
Primary DNS Server : 208.68.222.222
Secondary DNS Server : 208.68.220.220

YMMV

Disclosure: I own stock in Alcoa Aluminum.
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Old 07-18-2012, 10:21   #5
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Shot in the dark here but is the site blocked on your firewall?
Also - in the name of troubleshooting, can you get to the cached version on Google?
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Old 07-18-2012, 10:38   #6
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tracert

tracert is a utility that traces a network route from point A to point B. I've used it to isolate my network issues. This may be helpful in diagnosing the 404.

Bring up a command prompt. At the prompt type: tracert www.websitename.com and press enter. You should see some activity as it reports back to the command window. This data will tell you all the addresses, complete with how long it took to reach each point (and ultimately tell you where the request times out).

If you're running windows - to bring up the command prompt, click on "Start" then select "Run". Next, you'll see a dropdown list. In here, type "cmd" and press enter. At that point you should be cooking with gas.

PM me if you run into any hurdles or have further questions, sir.
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Old 07-18-2012, 15:44   #7
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Have you tried to get there using different web browsers?
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Old 07-18-2012, 15:56   #8
longrange1947
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Used Google Chrome, Firefox and IE. No go.
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Old 07-18-2012, 17:25   #9
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Works fine for me.

Have you changed any security settings?

TR
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Old 07-18-2012, 17:48   #10
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Not the Network

A 404 error is an error code returned from the web server that indicates the page you are trying to reach is not available.

So you are reaching the web server, it just can't load the specific page you are specifying in the URL.

Try going back to the root level website and see if you can navigate back down from there (e.g. instead of browsing to www.professionalsoldiers.com/forums/newreply.php try www.professionalsoldiers.com). This may not work based on how the web server is configured. Some servers require the entire URL to reach a virtual machine. Unfortunately, there's no way to tell from just the URL.
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Old 07-18-2012, 19:58   #11
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Quote:
Originally Posted by cedsall View Post
Entire post
What he said. And, make sure you have no extra slashes at the end, depending on the target servers configuration, this could be causing the issue. Additionally, if its www.domain.com, then make sure you are using the www and not just domain.com, again, depending on configuration, this can throw off the target server, especially if that target machine hosts other websites.

My .02
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Old 07-18-2012, 20:22   #12
longrange1947
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I was using the root request in my last attempts.

I am going to shut everything down tonight and see if I can catch a new ISP in the morning and see if that works.

I am not comfortable with messing with the ISP settings in the computer, they are on auto detect right now.
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Wisdom is knowing it is great on a hamburger but not so great sticking one up your ass.

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Old 07-18-2012, 20:28   #13
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Is there any other computer/lap top in the house that you could attempt to log onto the site with?
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Old 07-18-2012, 20:32   #14
longrange1947
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Quote:
Originally Posted by Sdiver View Post
Is there any other computer/lap top in the house that you could attempt to log onto the site with?
Both computers refuse to connect, I have a home WIFI that is restricted by pass, it is not in the computer, however my desk top is a direct connect and the laptop is a wireless connect.
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Hold Hard guys

Rick B.

Knowledge is knowing a tomato is a fruit.
Wisdom is knowing it is great on a hamburger but not so great sticking one up your ass.

Author - Richard.

Experience is what you get right after you need it.

Author unknown.
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Old 07-18-2012, 20:35   #15
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Hmm, I wonder where the 404 is actually coming from. QP LR1947, if you are up to it, there is an extension for Firefox called Live HTTP Headers(https://addons.mozilla.org/en-us/fir...-http-headers/) which will dump the HTTP transaction. You can save the log and PM it for analysis.
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