USAA Credit & Debit Cards..

JJ_BPK · 02-16-2009, 11:03

I read a thread on another fora,,

Looks like some number of credit and debit accounts have been compromised. Several people had received new cards with cryptic verbiage about needing to change because of "compromises".

Another had received a new card, years before the current one expired??

I called and checked my accounts. My c-card was locked. I was told that on 02/10 someone did a "merchant chek" and for some reason that operator locked my account. They didn't cancel the account and were not in the process of issuing a new card..

I presume someone was fishing??

The kicker,, no one called to tell me???

Anyway, those with USAA may want to verify status..

**Team Sergeant** · 02-16-2009, 12:32

Quote:

Originally Posted by JJ_BPK

I read a thread on another fora,,

Looks like some number of credit and debit accounts have been compromised. Several people had received new cards with cryptic verbiage about needing to change because of "compromises".

Another had received a new card, years before the current one expired??

I called and checked my accounts. My c-card was locked. I was told that on 02/10 someone did a "merchant chek" and for some reason that operator locked my account. They didn't cancel the account and were not in the process of issuing a new card..

I presume someone was fishing??

The kicker,, no one called to tell me???

Anyway, those with USAA may want to verify status..

Thanks for the heads up.

OIFDan · 02-16-2009, 13:06

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**Team Sergeant** · 02-16-2009, 13:12

I use my USAA credit card as my "backup" credit card. Living in Arizona, the illegals here enjoy stealing credit card numbers and attempt to use them as soon as the card is usable.

JJ_BPK · 02-16-2009, 14:55

Quote:

Originally Posted by OIFDan

can anyone form a recommendation from their personal experience?

I used USAA for everything, car, house, wind-storm(when they carried), boats, kids, savings, auto-loans, c-card, special stuff,, everything..

100% satisfied... For 40 years..

OIFDan · 02-16-2009, 15:22

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Plutarch · 02-16-2009, 15:22

Quote:

Originally Posted by OIFDan

I've been considering a USAA Card recently. Other than this incedent, can anyone form a recommendation from their personal experience? I've heard that their rates and customer service are great (for the most part).

USAA is an excellent company. My whole family is insured through them. My father has been a member for 50 years.

You can't beat an insurance company that sends you a check every year.

OIFDan · 02-16-2009, 15:32

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Richard · 02-16-2009, 15:32

Quote:

Originally Posted by OIFDan

...can anyone form a recommendation from their personal experience?

I've been with USAA for 30 years--insurance, retirement banking, back-up MC for (for the boys when at college and, with their names on the account, allowing them to use it--with pre-arranged permission--to build credit), and roadside assistance. I have never had anything but superior service from them.

One time when there was 'unusual activity' on the MC account, they notified me immediately, we determined that the account had been compromised, we had the account terminated and they immediately reissued new cards under a new account. Cost me nothing.

I can say nothing but good things of my experiences with USAA and look forward to the annual refund of a % of my auto insurance premium due to 'good driver' habits (no accidents, no tickets, etc).

Richard's $.02

Red Flag 1 · 02-16-2009, 15:36

Quote:

Originally Posted by JJ_BPK

I used USAA for everything, car, house, wind-storm(when they carried), boats, kids, savings, auto-loans, c-card, special stuff,, everything..

100% satisfied... For 40 years..

Used everything as well with no problems. Joined them in 1969 as an Army 2Lt.

During my time in Europe, checks written on vaild USAA accounts were golden. Only other ones with the same status were Amer. Exp.

Rates are reasonable, coverage is solid, they covered my son's "manical" late teen years without question. That WAS expensive!

As for the "compromises", and new cards.......I've heard nothing.

RF 1

JJ_BPK · 02-16-2009, 16:20

Just received an up-date.

150K plus accounts hit..

But no one has lost a dime..

Sweetbriar · 02-16-2009, 17:13

I'm a happy USAA customer for 25 yrs. While not noted on their site, they do have a VISA card if you request it. (A must for overseas traveling.)

Dozer523 · 02-16-2009, 19:53

Quote:

Originally Posted by JJ_BPK

I used USAA for everything, car, house, wind-storm(when they carried), boats, kids, savings, auto-loans, c-card, special stuff,, everything..

100% satisfied... For 40 years..

USAA started of as the Bank of Fort Sam Houston and my Dad started with them back in 1952. It's a family thing. I have never heard a compalint except that "they changed theitr name."

afchic · 02-17-2009, 09:14

USAA is not the only bank that seems to be having this problem as of late. I just recieved a new debit card from our local Credit Union stating my previous card had been involved in a compromise.

From what I understand, there are many banks that have had their account information compromised, due to a third party. Need to do a little more reserach on it. Luckily for me, after my SSN was stolen during that whole VA fiasco a few years ago, my husband and I got LifeLock (which I will be charging to the US Gov due to the class action lawsuit) and we have not had any problems with us, or our kids. They update fraud alerts with all three major companies every quarter.

Red Flag 1 · 02-17-2009, 11:23

Quote:

Originally Posted by afchic

USAA is not the only bank that seems to be having this problem as of late. I just recieved a new debit card from our local Credit Union stating my previous card had been involved in a compromise.

From what I understand, there are many banks that have had their account information compromised, due to a third party. Need to do a little more reserach on it. Luckily for me, after my SSN was stolen during that whole VA fiasco a few years ago, my husband and I got LifeLock (which I will be charging to the US Gov due to the class action lawsuit) and we have not had any problems with us, or our kids. They update fraud alerts with all three major companies every quarter.

Something to consider with USAA "compromises", is the direct association with military members. Where else could the compromised data be used? Is there further risk for our nation's security??

I really like the Life Lock idea afchic! Have heard about this a great deal on AM talk radio shows (EIB).

RF 1