View Full Version : 404 on a site I know is active
longrange1947
07-18-2012, 09:55
OK , here goes. I get a 404 message when trying to go to a web site that I have been a member of for at least 10 years. The web site is active as several others can access it. Here is what I have tried.
1. Used the standard hot link I have always used, Yahoo 404
2. Used google to access, google found and displayed but when I clicked on it I got a Yahoo 404.
3. Used Ask, same
4. used MSN, same
5. Rebooted my system as I have dynamic ISP and thought maybe the ISP was blocked, no luck.
6 Used Yahoo directly, something I never do, same Yahoo 404 message.
7. Typed it directly into the window in each of the above cases as well as using the search engines, no dice.
Any other ideas out here as to the cause. I did a full system scan with Norton and it is fully updated as of this morning. :confused:
Kyobanim
07-18-2012, 09:57
Clear your cache.
There may be a problem with your route to the site, a switch or router that you pass through on the net may be down.
longrange1947
07-18-2012, 10:00
Cache cleared, still 404. :(
I would try changing your DNS (Domain Name Servers)
I believe they may have been changed if you visited that FBI web site regarding the "Computers can't access the Internet " scare earlier this month.
I'm using:
Primary DNS Server : 75.75.75.75
Secondary DNS Server : 75.75.76.76
What worked in the past:
Primary DNS Server : 208.68.222.222
Secondary DNS Server : 208.68.220.220
YMMV
Disclosure: I own stock in Alcoa Aluminum.
Shot in the dark here but is the site blocked on your firewall?
Also - in the name of troubleshooting, can you get to the cached version on Google?
DIYPatriot
07-18-2012, 10:38
tracert is a utility that traces a network route from point A to point B. I've used it to isolate my network issues. This may be helpful in diagnosing the 404.
Bring up a command prompt. At the prompt type: tracert www.websitename.com and press enter. You should see some activity as it reports back to the command window. This data will tell you all the addresses, complete with how long it took to reach each point (and ultimately tell you where the request times out).
If you're running windows - to bring up the command prompt, click on "Start" then select "Run". Next, you'll see a dropdown list. In here, type "cmd" and press enter. At that point you should be cooking with gas.
PM me if you run into any hurdles or have further questions, sir.
Have you tried to get there using different web browsers?
longrange1947
07-18-2012, 15:56
Used Google Chrome, Firefox and IE. No go.
The Reaper
07-18-2012, 17:25
Works fine for me.
Have you changed any security settings?
TR
A 404 error is an error code returned from the web server that indicates the page you are trying to reach is not available.
So you are reaching the web server, it just can't load the specific page you are specifying in the URL.
Try going back to the root level website and see if you can navigate back down from there (e.g. instead of browsing to www.professionalsoldiers.com/forums/newreply.php try www.professionalsoldiers.com). This may not work based on how the web server is configured. Some servers require the entire URL to reach a virtual machine. Unfortunately, there's no way to tell from just the URL.
Entire post
What he said. And, make sure you have no extra slashes at the end, depending on the target servers configuration, this could be causing the issue. Additionally, if its www.domain.com, then make sure you are using the www and not just domain.com, again, depending on configuration, this can throw off the target server, especially if that target machine hosts other websites.
My .02
longrange1947
07-18-2012, 20:22
I was using the root request in my last attempts.
I am going to shut everything down tonight and see if I can catch a new ISP in the morning and see if that works.
I am not comfortable with messing with the ISP settings in the computer, they are on auto detect right now.
Is there any other computer/lap top in the house that you could attempt to log onto the site with?
longrange1947
07-18-2012, 20:32
Is there any other computer/lap top in the house that you could attempt to log onto the site with?
Both computers refuse to connect, I have a home WIFI that is restricted by pass, it is not in the computer, however my desk top is a direct connect and the laptop is a wireless connect.
Hmm, I wonder where the 404 is actually coming from. QP LR1947, if you are up to it, there is an extension for Firefox called Live HTTP Headers(https://addons.mozilla.org/en-us/firefox/addon/live-http-headers/) which will dump the HTTP transaction. You can save the log and PM it for analysis.
longrange1947
07-18-2012, 20:44
Hmm, I wonder where the 404 is actually coming from. QP LR1947, if you are up to it, there is an extension for Firefox called Live HTTP Headers(https://addons.mozilla.org/en-us/firefox/addon/live-http-headers/) which will dump the HTTP transaction. You can save the log and PM it for analysis.
It is a Yahoo 404 that I have never seen before, normally it is a standard 404 screen when a web site is not found. what is interesting is that the Yahoo site then displays the site as a recommended site then when you click you get a 404 message again. I have never seen this happen before.
Sure sounds like a redirect to me. Might wanna consider doing a restore to an earlier point and restart.
Richard :munchin
Do you have the Yahoo toolbar installed?
@BofH-- Would taking the laptop to the local Starbucks and seeing if the issue occurs on a different network shed any light onto the matter?
@BofH-- Would taking the laptop to the local Starbucks and seeing if the issue occurs on a different network shed any light onto the matter?
It depends. If Yahoo has either hijacked his DNS settings or inserted itself somewhere in the network stack, the service provider won't make a difference. Case in point, OpenDNS's typo redirection. This is becoming more common among service providers: if the providers DNS(the internet equivalent of the phonebook for web sites) servers are unable to resolve a site for whatever reason, they redirect you to their custom "We can't find it, but, check out these other web sites" as opposed to returning what is known in network lingo as NXDOMAIN a.k.a. a non-existent domain, and letting the browser display it's built-in "website not found" page. My guess is that some sort of Yahoo software, toolbar or what have you, is installed on the machine(s), and is intercepting the "not found", or his service provider cut a deal with Yahoo to handle the not founds. All that said, testing on another connection, like Starbuck's WiFi will definitely help narrow down the issue.
My .02
@BofH-- Would taking the laptop to the local Starbucks and seeing if the issue occurs on a different network shed any light onto the matter?
That was going to be my next question/suggestion, seeing that both computers in the house are coming up with the 404 message.
Rick
You might try doing a system restore. It only restores the pertinent system files.
Most system are set to do a system backup each time they start or when major software is installed.
I have use System Restore a bunch of times when mal-ware gets into the system from web sites, on my wife's and several friend's systems.
You need only restore one version before the day you first had the problem.
To do the restore on a WIN XP Pro system:
Start
All Programs
Accessories
System Tools
Restore System
When you start system restore it will list a small calendar with the backup files and ask you to "select a restore point",, IF you have any, if you don't you can just exit the program.
If you elect to do a restore, the program will shut down the system and re-install the system as it was at the backup point.
No data is lost doing a restore, your email, pictures, files are not changed or erased.
It just restores the system config to the register and some data use at IPL.
If this sounds to complicated,, get a geek to help..
:munchin
Another thing to try is power down & reset your router, and modem. The modem and/or router can get corrupted by thunder storms and other low/hi power spikes.
The router and model have built-in reset switches. They are on the side with the cable plugs and look like small hole, it may have reset embossed near it.
Shut your system down and power off everything. Take a pen and push gently in and hold for 10-15 seconds. If your phone line are attached to your router, them you only do the router.
After the reset,, AND in order: power up the modem, then the router, then your system. Make sure each is fully powered up with lights a flashing before powering up the next one.
Good Luck..
:lifter
All that said, testing on another connection, like Starbuck's WiFi will definitely help narrow down the issue.And, if nothing else, it provides a reason to go to Starbucks, get a Pike Place roast, and then go on Twitter to complain about the effing hipsters.
#notbitter
And, if nothing else, it provides a reason to go to Starbucks, get a Pike Place roast, and then go on Twitter to complain about the effing hipsters.
#notbitter
Darn you Sigaba :D That was a perfectly good Blue Moon Ale, now all over my keyboard.
I believe it's a conspiracy: No sooner has Marissa Mayer taken over, filtering of anything conservative, libertarian, or really anything that is not liberal, progressive has begun.
On a more serious note, she is a big BHO donor (http://dailycaller.com/2012/07/17/major-obama-donor-to-head-no-1-online-news-site/).
longrange1947
07-18-2012, 21:43
Interesting, I just noticed the YAHOO page says I typed a space into the domain name even when I do a direct link off of the Yahoo page. No matter how I insert the domain name I get a space in the results on the 404 page.
QP LR1947,
Can you do the following(assuming you are running Windows):
1. Start --> Run --> type 'cmd' on Windows XP, Start --> All Programs --> Accessories --> Command Prompt on Vista and 7.
2. Once the command prompt comes up, type 'ipconfig /all'
3. post what is listed under 'DNS servers'
longrange1947
07-18-2012, 22:06
Posted is 192.168.2.1
QP LR1947,
That is probably your router, which is correct. Given that all the machines on your network are doing it, it is probably your provider. Test on another network, i.e. Starbucks. You may need to change the DNS settings on the router itself. When you have a moment, post back with the make and model, and I will find the instructions for it.