US Embassy in Paris Refuses to Help American Citizens

[Divemaster]

No absolving the AMEMB of anything, but it has been said before, this is nothing new.

Companies, schools, and individual travelers, need to understand Travel Risk Management, something that SF guys understand well. Obviously American Embassies should not fit into your plan during a crisis.

Salesforce, a San Francisco based cloud computing company, had 451 employees in Paris during the attacks. Even while the events were unfolding just over 200 had checked in with the company saying they were safe. Within a few hours all 451 had reported in.

This company had a plan. The employees knew who to call. Too many companies don't have a plan for their employees traveling abroad. In part this is because they view programs like this as an expense, and they possibly aren't aware of their duty of care responsibilities.

Individual travelers need to get smart in this area too, even if they are only traveling to friendly Europe.

[SF-TX]

Divemaster,

Excellent advice and kudos to the security department at Salesforce for developing a plan and ensuring all employees knew the plan. Also, good job on all the employees that executed the plan.