Jim's Gun Jobbery, Fayetteville, HORRIBLE customer service

[optactical]

So, I went out to buy an AR today, in fact a particular one that I saw yesterday at Jim's. I was never really a fan of that shop, but they were the only ones in town with the rifle that I wanted. For the record, I was going to buy that weapon, there was no doubt in my mind until this conversation took place.

After looking around the store some to see what else they had I went to the counter and inquired:

Me-"Sir, can you cut that weapon open so I can inspect the bolt?" (Weapon is understandably sealed to prevent such acts)

Cust Service-"Why would you want to do that?"

Me-"If I'm going to spend $1200 on a weapon I want to see the bolt."

CS- (to other CS Rep) "Can we cut that weapon open so he can see the bolt?"

Other CS-"No you cannot."

Me-"Well you just lost a $1200 sale."

I walked out, went to Guns Plus, who not only let me inspect the bolt, but let me manipulate the trigger etc all under the watchful eye of the CS rep, which doesn't bother me at all.

So Jim's lost a $1200 sale, potential range customer and any future business EVER from me, I dropped $1800 on a better weapon from a much better gun store.

So Jim's if you're reading this, customer service matters, it matters a lot, and yours f-ing sucks!

God bless the power of the internet!