05-01-2006, 12:14
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#1
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Quiet Professional
Join Date: Jan 2004
Location: Phoenix, AZ
Posts: 20,929
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Rock River Arms
You don't see this until after you order...... Email I received hours after I ordered......
Thank you for your online order. Your order will be processed within 24 hours. In- stock items should ship within 7-10 business days. Please allow 30-60 days for uppers, and complete rifles. Please allow 60-90 days for stripped/complete lowers. Please allow30-90 days for light weight quad rail handguards. Please allow 1-4 weeks for 6 position collapsible stocks, two-stage trigger kits. Barrel orders will be filled upon availability of barrels, at this time we do not have an estimated shipping time. The .308/.458/pistol .223 & 9mm have not gone into production at this time, please allow approximately 3-6 months for delivery. Thank you, Sales Dept. Rock River Arms, Inc. (309) 792-5780 info@rockriverarms.com
Funny how that works......
Yes rock river arms, I would have rather read the above BEFORE I ordered.
Team Sergeant
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"The Spartans do not ask how many are the enemy, but where they are."
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Team Sergeant is offline
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05-01-2006, 12:33
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#2
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Area Commander
Join Date: Jan 2004
Location: Buckingham, Pa.
Posts: 1,746
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Quote:
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Originally Posted by Team Sergeant
You don't see this until after you order...... Email I received hours after I ordered......
Thank you for your online order. Your order will be processed within 24 hours. In- stock items should ship within 7-10 business days. Please allow 30-60 days for uppers, and complete rifles. Please allow 60-90 days for stripped/complete lowers. Please allow30-90 days for light weight quad rail handguards. Please allow 1-4 weeks for 6 position collapsible stocks, two-stage trigger kits. Barrel orders will be filled upon availability of barrels, at this time we do not have an estimated shipping time. The .308/.458/pistol .223 & 9mm have not gone into production at this time, please allow approximately 3-6 months for delivery. Thank you, Sales Dept. Rock River Arms, Inc. (309) 792-5780 info@rockriverarms.com
Funny how that works......
Yes rock river arms, I would have rather read the above BEFORE I ordered.
Team Sergeant |
TS sorry to hear that they sandbagged your order. The few experiences I have had with Rock River have been very positive. The one problem I had with them resulted in a telephone call from Chuck Larson the owner to apologize. I would call Chuck and tell him how you feel about it. He is very receptive to feedback and will do everything humanly possible to accomdate you.
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rubberneck is offline
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05-01-2006, 12:35
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#3
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Quiet Professional
Join Date: Apr 2004
Location: PNW
Posts: 250
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Thats a long ass wait. 
I've had the most luck with the vendors on ar15.com because you can make sure the goods are instock prior. Nothing worse then having to sit around wait weeks or months.
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gtcrispy is offline
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05-01-2006, 12:36
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#4
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Quiet Professional
Join Date: Jan 2004
Location: Phoenix, AZ
Posts: 20,929
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Quote:
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Originally Posted by rubberneck
TS sorry to hear that they sandbagged your order. The few experiences I have had with Rock River have been very positive. The one problem I had with them resulted in a telephone call from Chuck Larson the owner to apologize. I would call Chuck and tell him how you feel about it. He is very receptive to feedback and will do everything humanly possible to accomdate you.
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I sent them an email and told them what I thought of sending the shipping data "after" I made the purchase, I told them it lacked integrity. I also told them I would have still purchased the item based on the ship times, I would have rather read it before the purchase.........
TS
__________________
"The Spartans do not ask how many are the enemy, but where they are."
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Team Sergeant is offline
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05-01-2006, 15:22
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#5
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Quiet Professional
Join Date: Jan 2004
Location: Free Pineland
Posts: 24,804
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TS:
What did you order?
They do not stock any completed uppers, lowers, or guns. Those are all built to order, as the menu allows you to customize them, and as the site says, can take up to eight weeks.
I have gotten small parts in a few days, but they could be out of something.
TR
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"It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat." - President Theodore Roosevelt, 1910
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The Reaper is offline
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05-01-2006, 15:27
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#6
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Quiet Professional
Join Date: Jan 2004
Location: Phoenix, AZ
Posts: 20,929
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Quote:
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Originally Posted by The Reaper
TS:
What did you order?
They do not stock any completed uppers, lowers, or guns. Those are all built to order, as the menu allows you to customize them, and as the site says, can take up to eight weeks.
I have gotten small parts in a few days, but they could be out of something.
TR
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Buttstock 6 position....
It not the wait it's the message one gets afterwards...
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"The Spartans do not ask how many are the enemy, but where they are."
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Team Sergeant is offline
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05-01-2006, 15:34
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#7
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SF Candidate
Join Date: Jan 2006
Location: New Mexico
Posts: 50
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I waited over 6 months for two upper/lower sets once as well as some misc. items. When I called they said they give priority to full-up guns and that I would get stuff when they didn't need any of the items on my list to complete one of those orders. I can understand that somewhat but not 6 months. I raised hell and got them a week later. 
I’ve ordered a lot of stuff from them and only ran into the problem once. They list the estimated waits where they list the descriptioin and price on most of the long lead items but not some of the accessories. I agree, they should list that message on the homepage.
Last edited by Nuke; 05-01-2006 at 15:38.
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