Glad you're not hurt. Sorry about your rifle
Hope that they fix/replace the gun.
I had an issue with a certain remanufacturer of ammunition with a .223/5.56 round being out of spec. Had a fail to extract on an FN 5.56 Barrel with Black Rain BCG, ended up spending a little bit of money getting the chamber smoothed out just in case, but I believe that the round was out of spec. John at shooters did the work and was where I took it.
Reloading is very dangerous if extreme care is not taken. There's no telling how many times a round has been reloaded from someone else. A company open to the public has no way of knowing each individual round. Thesaying, "don't shoot anyone else's reloads", has some merit.
I will only shoot the remanufactured pistol ammunition that they produce. Rifle requires a little more attention to detail.