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Joe, lucky for you this is the only computer related question I can answer. Ive had the same trouble and now use this formula - it never fails.
Start a new file folder (right click and hit NEW on desktop screen) and place your beginning or already built powerpoint presentation into said new folder.
Hyperlinks are fickle - so at this point I transfer all the videos I want in the presentation into the same exact folder
Now open your powerpoint presentation from within the folder and put it in the NORMAL VIEW (one slide open on right and multiple smaller slides open on left)
Then on the powerpoint screen - go up and hit the Insert button. Move to the Movies and Sounds button and then go to Movies from file and click.
When this opens - browse back to the folder you've made with the presentations and videos and click on the video you want to be inserted on the the silde thats open
The video you selected will now show up on the ppt screen that is open on the NORMAL SIZE side. You can then have the clip open when you click on it or when the slide comes up - also you can adjust the movie clip size
When shipping/copying send the whole folder with the presentation and videos together. From what I understand any disconnct in the slightest and the videos won't work. In this way the videos are still connected via the folder hence they always read from the same place.
Most of my presentations are over 2G with a plethora of videos and have always worked using this formula.
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