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There is an alternate "speech recognition" test available. (You are tested by talking with someone in a normal setting) Obviously he should tell them he wants to do this before they pass judgment on him.
Next step would be to get an attorney for under $200 and draft a letter of intent to sue. That right there should take care of any further discrimination against him.
Hearing aids and glasses to correct deficits are not a disqualifying requirement if brought to with acceptable standards.
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