This IMO is WAY to general.
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calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties.
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This is just plain BS!! No wonder people take advantage of this service and system. Underlining reason is likely fear of lawsuits if the Government didn't.
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Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.
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I think a business' should be able to ask, especially if the dog is not wearing a vest. Yet I know many grocery store managers that tell me that their headquarters, regional supervisors, higher-ups direct that they cannot ask anyone that comes in their store with a dog. Vest or no vest. Why.. Yeap lawsuits.
I feel that if a person had an illness that needed a service animal then they would produce the ID. Yet again you have people that like to videotape themselves open carrying, confronting cops about carrying a pistol or rifle to driving down a point of Second Amendment rights. Frinkin BS way of living we have become.