[Trapper John]

I doubt that "In an effort to ensure fair and honest public feedback, and to prevent the publishing of libelous content in any form, your acceptance of this sales contract prohibits you from taking any action that negatively impacts kleargear.com, its reputation, products, services, management or employees." is enforceable in most states (it is not libelous if it is true). Clear denial of Jen Palmer's due process IMO. If that language were in a contract it would be deemed unenforceable. What do you lawyers think?

Moreover, KlearGear's arbitrary fine and false reporting to the credit agencies should provide enough actual damages and a basis for a hefty civil suit against KlearGear seeking actual and punitive damages. I'm not a litigious person, but this sort of hubris is just over the top IMO.