Quote:
Originally Posted by Smokin Joe
We currently use zipformsonline.com and they, well suck, its not on the user side. I think whomever programed it doesn't care about cross compatibility. Because Mac users, suffer. (I think their java scripts are messed up but who knows)
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Quote:
Originally Posted by Smokin Joe
Thoughts?
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SJ--
I understand that you're not happy with the on line solution, but have you contacted the support team at zipLogix and your association (or who ever pays for the on line service)?
Some of the issues you're experience may be known bugs and there may be fixes in place. For example, there's a discussion of the Mac/Java issues on their support page. Alternatively, there could be features in development or already available in other products (zipForm Pro vs. zipForm Elite) or an update (version x.y vs. version x.z).
If you initiate these discussions, do what you can to talk to someone on the development or technical support teams rather than someone in customer service. If you can't contact the development or support teams, try to find someone in marketing--ideally a coordinator. (Marketing coordinators in software shops know what buttons to push to get the attention of people up and down the food chain--you can help by using frequently words like "disappointed" and phrases like "go in a different direction.")
Simultaneously, you might reach out and try to find message boards and gurus who can point you to a fix. (I recommend looking by your industry and by software company/product and by software type.)
The goal of these suggestions--which will take a few hours of your time over a day or two--is to ascertain that you're not banging your head against the wall and re-inventing a wheel that others have already repaired.
More generally, as someone has been in your position, the time constraint consideration merits a lot of thought. IME, a software tool that can be built quickly often ends up being less useful in the long run than one that requires more time (and money) to put into place.
HTH