For those of you running XP I would suggest installing service pack 2. It should come through just by running the windows update in the internet explorer. If you can't get it to run let me know and I'll post it to a site you can download from.
I get the missing buttons and smilies sometimes but I think that's got more to do with the 100mph tape Brighthouse used to fix the cable out back rather than the board.
All things considered, this is a good update as it's more controllable from all standpoints. Just be thankfull this board wasn't written by microsoft. Then it'd be updated every month!