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Sorry to hear they never made it. I never write everything onto the customs form. I've heard of a couple guys having problems like this with expensive items when they fill out the form 100%. I know a couple of people who work at the Post Office, I'm not sure how much it would help but the offer is out there if you need it.
Also when you say that it shows it was accepted at the post office, do you mean yours? Or do you mean the APO?
USPS has a terrible tracking system and thats why anything expensive I send gets insurance.
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