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If you hardwired and still have shitty bandwidth, on multiple machines...check your machines and make sure you don't have some type of malware eating up bandwidth. If not, don't let your ISP fill your head with shit...computer/OS has basically nothing to do with connection speed. 10 Mb ethernet is 10 Mb ethernet. Your ISP is failing to live up to their promises of speedy connection and awesome throughput. Next time the agent tells you to "call your computer company," ask to speak to tier II, tier III, and so on. Those guys have no effing clue what they are talking about...most have a high school education, and the only thing they have to do to get the job is pass a 20 question proficiency test a 10 year old would ace (what is TCP/IP, what is Cat V, shit like that.)
Might be worth hard-resetting your cable modem, but who knows? You aren't, by any chance, with Time Warner, are you?
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