FWIW, one segment of the 2 February 2010 installment of PBS's
Frontline centered around IBM's initiative to increase the benefits of telecommuting by having team meetings in a virtual reality environment. An extended interview with IBM's CTO for sales and distribution, Francoise LeGoues, is available
here. The entire installment, "digital_nation: life on the virtual frontier," is available
here.
I am somewhat startled by the quote in Dorothy Ramienski's article about the 2010 blizzard being a "watershed" event. What about all the talk the government has had about remaining in operation during a global pandemic? IIRC, the government spoke at great length for the need for a national plan after the SARS scare of 2002-2003, and then there were H1N1 virus a year ago.