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In spite of the huge budget, much of which is devoted to technology or experiments in new technology,
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As is the current case with the body imaging/scanning systems,, but I believe certain aspects of technology development are handled elsewhere within DHS.
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the TSA job is primarily one where people are the critical success factor. The TSA jobs are constructed so that they are primarily mind numbing and low paid. Not a good environment for pride and success.
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Also a recipe for disaster when you connect the aforementioned technology with the numb-mind....the interpretation and translation of any sort of image or other sensors is horribly lacking. The firearm in question was probably missed because it did not look like a pistol that Wiley Coyote would carry, nor did it have big red letters on it
"GUN"
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Does anyone else remember that the pre 9/11 TSA duties were handled by a contractor who did the job more successfully (as shown by testing) and with better paid employees. They were just not sufficiently politically connected.
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PLEASE...no more contractors at DHS....the 1:80 ratio is getting out of hand.
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With regards to Windows, I feel your pain. However full disclosure requires me to tell you that my daughter and her husband are managers at Microsoft in Redmond. Boy, could I tell you stories, but... 
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I'm just glad my automobiles and my firearms do not have the "Designed for Windows" logo on them.....
