Filed my complaint this morning. I received an automated response stating they have a "large volume of emails" and recommended I call their help line if I wanted a response. It went on to state that if calling was not convenient I should reply to the email if I wanted my concern addressed. It did sound as if "inquiries" would not be addressed withotu a follow up email.
Needless to say, I emailed back to say to let them no there was no rush in addressing my complaint as I'm taking my business elsewhere.
I figure if they're busy reading/addressing my concern before someone else's (I did respond to their email after all), it might further hurt their profit margin. 
__________________
"The dignity of man is not shattered in a single blow, but slowly softened, bent, and eventually neutered. Men are seldom forced to act, but are constantly restrained from acting. Such power does not destroy outright, but prevents genuine existence. It does not tyrannize immediately, but it dampens, weakens, and ultimately suffocates, until the entire population is reduced to nothing better than a flock of timid, uninspired animals, of which the government is shepherd." - Alexis de Tocqueville
Last edited by PedOncoDoc; 11-24-2009 at 05:43.
Reason: spelling
|