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Originally Posted by FILO
The first year I lived here in Florida, I bought a DW annual pass since my girls need their DW fix. We took our double stroller 1 time and that was it. Decided on subsequent trips to go with the rentals, far easier to deal with and didn't have to worry about your unfortunate situation. I've got a couple of colleagues in FDLE and they've yet to report anything close to praise involving DW security policies and actions. Apparently short of a mass murder witnessed by more than 100 people and captured on video and posted on You Tube, they will deny the existence of such vicious rumors. 
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Disney World is an odd entity. When Walt built it in the middle of nowhere back in the late '60's the county gave them virtually everything they wanted. Orlando was a small town in the middle of orange groves and cattle ranches. They are actually chartered by the State of Florida as a municipality and can have their own police and fire departments. They try to keep any bad news suppressed. Kinda like Cuba. It's all about the $$. They have tremendous political clout. They couldn't care less about a few customers having a bad experience. The Disney corp is just like their park in my opinion. All surface fantasy with nothing substantial underneath.