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Gerber Multi Tools
Since you asked, I will add these 4 things:
1. The Gerber "Leatherman" is known as the Multi-tool and/or the Multi-purpose tool. Tim was the inventor and original manufacturer of these tools and so his name stays attached and is often used (incorrectly) interchangeably when referring to these tools in general. It's a fine point but one worth noting. Not all "Cresent" wrenches are made by Cresent.
2. All mass-manufactured items go through an evolution. What was state of the art 5 years ago is now "yesterday's news" in many cases. If you look at the older Leathermans or Gerber MP's and compare them with the newer models, you will certainly notice changes/upgrades in either the designs or materials. Every year we come out with new tools that hopefully address some or all of the shortcomings of the previous year's model. If we didn't, we wouldn't be in business.
3. It is human nature to "broadcast" deficiencies or shortcomings of products. But when you have a minor single questionable experience with an item and then make the leap to blanket statements like "Gerber's MP tools are bad designs" or "all Ford trucks are P.O.S.'s", then you are drawing illogical conclusions. If something is truly wrong, or if something does not live up to your expectations, most manufacturers want to know about it. It would be a great courtesy to provide the information to the maker/manufacturer. If they then fail to explain and/or act on that information in a timely manner with replacements or subsequent newer or upgraded products then fire away.
4. I am sure Leatherman and most other reputable knife/tool/gear manufacturers want to do right by their customers and consumers. As for Gerber, the lifetime warranty means just that: if you ever break anything or something isn't working correctly or you notice some deficiency, just return the item along with a written note of explanation to 14200 SW 72nd Ave. Portland, OR 97224. They will either repair or replace the item with "same or better". If you have any questions or comments you can also call our consumer service center at 503-403-1206. The nice lady's name there is Donda and she really goes out of her way to make things right.
JF
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