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82ndtrooper · 05-19-2007, 14:05

I purchased another AimpointCompM3 with the LT Cantilver mount and another Aimpoint 3x magnifier with the LT Mag mount on Wednesday this past week. I opted for 2nd day air shipping through UPS. I placed my order early in the day. One hour later I had a Quantum View UPS notification that the package had been recieved and scanned for arrival in the UPS Houstin, Texas facility. Great service. Marks people are on top of things down there.

Thursday the package was already scanned or arrival in Louisville, Kentucky and I recieved the package at 5:30 PM Friday. Right on time.

Bad news: The Aimpoint or it's battery's were DEAD ! I tried both batteries and there was simply no "Red Dot" on any of the brightness settings. I had both batteries "+" facing the retaining cap as instructed with all Aimpoints and even with the highest setting there was still no "Red Dot" to be seen.

I telephoned LaRue Tactical at 17:55 my time, 16:55 there time yesterday(Friday afternoon damn near closing time) to explain that the Aimpoint was dead or my batteries were dead. Someone actually picked up the phone. I believe it may have been Austin, a new employee. We quickly went through the installation process to which I told him that I owned an Aimpoint and that this very strange since there QC was generally perfect. We both agreed that it's strange that both new batteries would have been the problem and that it had a a bad selector or dead LED in the Aimpoint.

He agreed to send me out another AimpointCompM3 and that he'd OVERNIGHT IT free of charge. I was expecting Monday or Tuesday since I caught him around closing time on a Friday and his orders for the day had already been shipped to the Austin USP facility. NOT THE CASE ! I recieved my second AimpointCompM3 at 1200 hrs this afternoon !!

This one shows red, and it's very bright on the highest setting.

That's some good customer service right there. Not to mention the mounts are the best that I have run on any of my rifles.

I also got another Khaki Ball cap and beer can opener. Kudos to LaRue Tactical !!!!

05-19-2007, 14:05	#1
82ndtrooper BANNED USER Join Date: Aug 2006 Posts: 1,189	LaRue Customer Service I purchased another AimpointCompM3 with the LT Cantilver mount and another Aimpoint 3x magnifier with the LT Mag mount on Wednesday this past week. I opted for 2nd day air shipping through UPS. I placed my order early in the day. One hour later I had a Quantum View UPS notification that the package had been recieved and scanned for arrival in the UPS Houstin, Texas facility. Great service. Marks people are on top of things down there. Thursday the package was already scanned or arrival in Louisville, Kentucky and I recieved the package at 5:30 PM Friday. Right on time. Bad news: The Aimpoint or it's battery's were DEAD ! I tried both batteries and there was simply no "Red Dot" on any of the brightness settings. I had both batteries "+" facing the retaining cap as instructed with all Aimpoints and even with the highest setting there was still no "Red Dot" to be seen. I telephoned LaRue Tactical at 17:55 my time, 16:55 there time yesterday(Friday afternoon damn near closing time) to explain that the Aimpoint was dead or my batteries were dead. Someone actually picked up the phone. I believe it may have been Austin, a new employee. We quickly went through the installation process to which I told him that I owned an Aimpoint and that this very strange since there QC was generally perfect. We both agreed that it's strange that both new batteries would have been the problem and that it had a a bad selector or dead LED in the Aimpoint. He agreed to send me out another AimpointCompM3 and that he'd OVERNIGHT IT free of charge. I was expecting Monday or Tuesday since I caught him around closing time on a Friday and his orders for the day had already been shipped to the Austin USP facility. NOT THE CASE ! I recieved my second AimpointCompM3 at 1200 hrs this afternoon !! This one shows red, and it's very bright on the highest setting. That's some good customer service right there. Not to mention the mounts are the best that I have run on any of my rifles. I also got another Khaki Ball cap and beer can opener. Kudos to LaRue Tactical !!!!
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