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Old 03-16-2007, 10:12   #5
Leozinho
Quiet Professional
 
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Join Date: Mar 2004
Location: No. Va
Posts: 407
I can second the comment about poor customer service.

I've got a Microtech Mini SOCOM (notice the name). It's a frame lock and seems very solid. However, it came with a very flimsy, skelentonized clip, which quickly bent outwards and is no longer tight against the frame.

MT wanted $35 and six weeks to replace the clip, which I think was poorly designed in the first place. (Their clips are now beefier).

The clip screws in with a special three-prong bit that has to be special ordered. I thought I'd buy the bit and have MT just send me a replacement clip. It would be quicker and cheaper. MT wouldn't go for that, saying they'd have to have the knife to see which clip fit it. Sure, it's not the worst case of customer service, but enough to prevent me from buying another MT. (Kershaw once sent me a new clip for free, no questions asked, for a knife I bought at Wal-Mart for $28.)

I kind of forgot about the knife until I read this thread. I think I'll call MT again and see what they'll charge me now to fix the knife.
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