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			We have used the arbitration process on an ebay purchase that was misrepresented.  While she may have not have gotton 100% of what she wanted, the seller to pay for the return frieght, we did get a refund on the purchase price itself.  The process was relatively smooth and handled in a reasonable time frame (a couple weeks).
		 
				__________________We have before us an ordeal of the most grievous kind.  We have before us many, many long months of struggle and of suffering.  You ask what is our policy?  I will say: It is to wage war, by sea, land, and air with all our might and all our strength that God can give us; to wage war against a monstrous tyranny, never surpassed in the dark, lamentable catalogue of human crime.  That is our policy.  You ask, What is our aim?  I answer in one word: Victory  Victory at all costs, victory in spite of all terror, victory, however long and hard the road may be; for without victory, there is no survival.  Winston Churchill
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