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Richard
08-09-2013, 08:03
Something to seriously ponder as the military once again draws down, down-sizes, right-sizes, or whatever it will call what it's going to do to itself in the near future.

We can all name a "COL Toxic" or two we've worked for or seen in our careers. We can also name a "CSM Toxic" or two as well.

Richard

“A Way” To Develop a Toxic Leader: How We as Leaders Create Our Own Monsters

Toxic leaders don’t just appear on the scene, they develop over time- and we are the ones that create them. Yep! It’s partly our fault as leaders because we fail to properly counsel them as they move up the ladder.

There you have it: “A way” to create a toxic leader.

So, I think it’s important for all of us to learn how not to build our own Frankensteins.

In his book, High Flyers: Developing the Next Generation of Leaders, Morgan McCall Jr opines that “Believing the fittest will survive without much nurturing, organizations not only overlook people with potential to develop but also frequently and unintentionally derail the talented people they have identified as high flyers by rewarding them for their flaws, teaching them to behave in ineffective ways, reinforcing narrow perspectives and skills, and inflating their egos.”

Let’s look at the career of Colonel Toxic. As a platoon leader, Second Lieutenant Toxic was the star performer. He was physically fit, tactically sound, and his platoon was the top performing platoon in the battalion during his assignment. He pushed his Soldiers to extremes and demanded unwavering obedience. When he received his evaluation report, he was commended for his hard work with a superior rating. He was the number one platoon leader! Overtime continued success brought with it arrogance, insensitivity, and an overbearing leadership style. This rising star continued on this path for 23 years, until his brigade command. And that’s when it all fell apart. His command climate surveys became abysmal. His battalion commanders and staff officers were fearful of open communication, and everyone walked on egg shells when he was in the area. His organization was compliant, but not effective. He had obedience, but not buy-in. And so it goes, another promising military leader falls off the pyramid.

Is there anything we can do as leaders to keep the next Frankenstein from rising off the table?

Counsel, Counsel, Counsel: Counseling is our greatest weapon against creating monsters. Sitting down once a month or quarter with a subordinate to discuss performance (success and failure) is instrumental in their development. Just about everyone desires honest feedback, but rarely is it given.

Identify and highlight character flaws: Many of us overlook character flaws (insensitivity, overbearing, etc.) when successful outcomes are achieved. While this might not play a critical role in organizational performance at lower levels, this could severely impact performance at higher levels. Our star performer is still our subordinate and a fellow member of our profession, so that means it’s our job to help them become aware of developing character flaws. It’s nothing personal-it’s professional.

Scrutinize success just as much as failure: In the mind of your subordinate, their iron fist approach to leadership is what earned them a stellar performance evaluation. Morgan McCall Jr. says “seemingly stellar track records don’t always reveal who (or what) actually played the major role in a successful outcome, nor do they always show how results were achieved.” By helping them closely examine the causes of success, a leader may help a subordinate understand it wasn’t necessarily the authoritarian approach that made the unit successful, but it was several factors working in combination together, and maybe they performed well not because of the approach, but in spite of it.

Teach reflection: Reflection turns our key developmental experiences into lessons learned and provides us with the opportunity for introspection. Many top performers bounce from running assignment to running assignment, rarely taking a knee. As leaders we can use counseling opportunities and even writing assignments to provide this reflection space. (I’m reflecting on my own character flaws as I write this.)

There is no training regimen that will reprogram a toxic leader after 20 years of service. So let’s do our job as leaders and take the time to deliberately develop our subordinates.

http://enlightenedsoldier.wordpress.com/2013/08/07/a-way-to-develop-a-toxic-leader-how-we-as-leaders-create-our-own-monsters/

sinjefe
08-09-2013, 08:36
This article, though on the money in many respects, is typical in inferring that they are all made. Some are born this way, IMHO.

sterinn
08-09-2013, 10:15
Great article.

Although this article specifically identifies the problem in a military environment, his theory is a universal law of progression.

In my experience with training and development in any organizational setting is that it's typical that high performance is generally measured by technical ability or results which often times leave out consideration of valuable soft skills. So progressively a rewarded/promoted high performer through human nature, unless otherwise notified, will continue to use the same methods either positive or negative to garner the sought goals.

Trouble is sure to come when the technical performance, data, and results of an individual are allowed to outweigh or overshadow soft skills during an evaluation come promotion/interview time. The saving grace for many subordinates that find their selves in this situation is you can bs some of the people some of the time, but you can't bs all of the people all the time and the ivory tower will eventually come to fall- hopefully sooner than later. From finding myself being lead by a toxic leader, it's damn hard to foster the good in them and change them over time. It can be done but it's not easy and surely it's not always going to work.

The outcomes I've experienced from toxic leaders are that they top out and hang themselves, they can be fostered and turned around, or eventually the subordinate organization withers.

Some people though are just so natural and being septic leaders that there is no hope.

Trapper John
08-10-2013, 06:45
Great post Richard! So true and universal.


Doc-Key abusive trait: refusal to accept personal responsibility for his actions, especially when they resulted in failure. Couple that with his lack of self confidence and the resulting aggressiveness, and we were left counting the days until he rotated out.


Absolutely correct! We've all experienced this Toxic Leader at one time or another either in the military or in business. You've nailed the key trait.

Toaster
08-10-2013, 19:41
I agree with much of the article, though nowhere do they take into consideration self-awareness and self-development. Individual responsibility, if a person allows himself to become toxic, they have problems within. These people actually look within themselves, nor do they want to have honest feedback.

When small people are in high positions, they feel threatened are insecure and make life miserable for people.

They get their just desserts in the end though. I remember one who at his final ceremony with the unit his wife was apologizing to the Soldiers under his authority for his behavior.