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View Full Version : In the restaurant world, it's all about customer service...


Richard
07-23-2010, 07:22
I had to check to make sure this wasn't that inn place I've read about in Lawrenceville - sure sounded like that cantankerous old chef they have there. :D

And so it goes...;)

Richard :munchin

Darwin Diner Mums Told To Keep Their Legs Closed
NTN, 23 July 2010

A Darwin restaurant owner has launched a tirade against a group of mothers - suggesting they "keep their legs closed" - after one diner brought her 11-week-old baby to his eatery.

He then accused one woman of having "saggy tits" and suggested another had a "floppy c...".

Tramontana restaurant owner John Spellman refused to discuss the incident with the Northern Territory News yesterday. "Who cares," he said when asked about the matter.

Health worker Katie, 35, who asked not to have her surname published, said she booked the dinner for five women - including a mother with a newborn - on Wednesday night at the exclusive $1.7 million Italian restaurant.

"I rang in the morning to make sure we could bring a pram, because some places you can't," she said.

"As we walked out, he yelled out 'you ladies better keep your legs together or you will end up like your friend'."

Public servant Amy, 27, was also with the group and confronted Mr Spellman about his comments.

"He went on about how he had two women in his establishment with babies, and he thought he was on best behaviour, considering the other woman started breast feeding," she said.

"When I called him a bastard, he said my friend had saggy tits. And I probably had a floppy 'c'. He actually used the word."

Mr Spellman gained worldwide attention earlier this year when he charged patrons $10 for wearing thongs. When a customer complained, he took a $10 note out of the register and said: "Buy yourself a hamburger."

http://www.news.com.au/national/darwin-diner-mums-told-to-keep-their-legs-closed/story-e6frfkvr-1225895888655#ixzz0uVl8ZfOh

mark46th
07-23-2010, 08:07
I'd go there just for show...

Penn
07-23-2010, 08:09
...where are the bodies for dinner/I want more food

Pete
07-23-2010, 11:23
No soup for you.............

Hey, that place is open again - and a chain.

nmap
07-23-2010, 13:50
Well....how many people really enjoy the effects a baby has on the ambiance of a restaurant? It's all but guaranteed that they will cry, whimpler, yowl, and so forth. :mad:

They're almost as distracting as the folks who wish to make everyone aware that they have mastered the use of the cellular telephone, and proceed to make "calz", while elevating their voices so everyone within 500 meters can hear them. :mad:

And then we come to the attire. OK, I understand that black tie is now a monkey suit worn only at weddings, and a suit is worn only at job interviews. But would it really be so bad to wear a polo shirt, some slacks, and some real shoes? I won't even ask for socks. But thongs? Sorry, there just aren't many people who look that good. They need to cover up, if only so they don't frighten those with sensitive natures. Clearly, there are exceptions - the picture of Ms. Hilton comes to mind as a case in point - but the vast majority fail to meet those (ahem) admirable standards.

No offense meant, but I think Mr. Spellman has a point. He could certainly polish up his diplomacy, but IMO a touch of elegance would not be a bad thing.

(Yes, I know - I'm fighting a losing battle. Society wants ever more casual, and the days of having a tablecloth, a separate fork for the salad, and a coffee cup that isn't a mug are passing. :( )

Pete
07-23-2010, 14:34
........
(Yes, I know - I'm fighting a losing battle. Society wants ever more casual, and the days of having a tablecloth, a separate fork for the salad, and a coffee cup that isn't a mug are passing. :( )

When I go out I expect wailing children at Ci Ci's Pizza and Chucky Cheese - even at the "all you can eat palces".

But if I'm going to shell out some big bucks for a meal for the wife and me out on a date in some darkened place I really reall really wish other folks would have left the demanding brats at home with a babysitter.

Sigh......

dr. mabuse
07-23-2010, 15:05
And then we come to the attire. OK, I understand that black tie is now a monkey suit worn only at weddings, and a suit is worn only at job interviews. But would it really be so bad to wear a polo shirt, some slacks, and some real shoes? I won't even ask for socks. But thongs? Sorry, there just aren't many people who look that good. They need to cover up, if only so they don't frighten those with sensitive natures. Clearly, there are exceptions - the picture of Ms. Hilton comes to mind as a case in point - but the vast majority fail to meet those (ahem) admirable standards.

)

NMAP, I'm old enough to remember when people dressed-up a bit to fly on airplanes or ride buses. Now, it's a surprise when you don't see embedded buttfloss.

greenberetTFS
07-23-2010, 15:36
...where are the bodies for dinner/I want more food

I wondered what your comments would be from your experience in having been in that type of service your self...............:confused:

Big Teddy :munchin

Utah Bob
07-23-2010, 16:22
Well....how many people really enjoy the effects a baby has on the ambiance of a restaurant? It's all but guaranteed that they will cry, whimpler, yowl, and so forth. :mad:

They're almost as distracting as the folks who wish to make everyone aware that they have mastered the use of the cellular telephone, and proceed to make "calz", while elevating their voices so everyone within 500 meters can hear them. :mad:

And then we come to the attire. OK, I understand that black tie is now a monkey suit worn only at weddings, and a suit is worn only at job interviews. But would it really be so bad to wear a polo shirt, some slacks, and some real shoes? I won't even ask for socks. But thongs? Sorry, there just aren't many people who look that good. They need to cover up, if only so they don't frighten those with sensitive natures. Clearly, there are exceptions - the picture of Ms. Hilton comes to mind as a case in point - but the vast majority fail to meet those (ahem) admirable standards.

No offense meant, but I think Mr. Spellman has a point. He could certainly polish up his diplomacy, but IMO a touch of elegance would not be a bad thing.

(Yes, I know - I'm fighting a losing battle. Society wants ever more casual, and the days of having a tablecloth, a separate fork for the salad, and a coffee cup that isn't a mug are passing. :( )


True, Monsieur Spellman would not be the guy to negotiate with the local village elder, but the point you make about the lack of gentility in today's society is valid and well put.
Perhaps if JFK had only worn his hat in the inaugural stroll.....

Green Light
07-23-2010, 19:40
There are so many personality disorders there, I wouldn't know where to begin with this guy if I was his therapist

Does this guy think he's got a velvet rope out front? I wouldn't put a dime into his pocket.