Shar
07-12-2007, 16:22
You all are rational thinking, intelligent and tech savvy people who will give me an honest read on this situation... I can't see it rationally because I'm so involved at this point and I'm just furious about a number of issues.
In July 2005 my husband signed an 18 month contract with an ISP for internet service in the house I was going to live in with his parents while he was deployed. On the contract he put down MY yahoo account as the account to contact us for any issues, etc. No where on the contract did he list his employer, his employment, rank or any other indicator that he was military. My husband was very careful about not broadcasting his imminent departure to Iraq for all the obvious reasons.
Fast forward 13 months, I'm moving and my in-laws are selling the house. The internet shuts off and I no longer see charges come through on my account. I figure this is because it was a 12 month contract and it is over. (My bad for figuring anything.) I also assumed (again, my bad) that they'd leave the equipment in place on the outside of the house for the next owners since they were the only ISP game on the block at that point. (*I'll interject here that all contracts, services, accounts and everything are normally in my name or at least I know the terms because when he's gone, he's gone - to this day I don't know why he did this one.*) Three months later we get a HUGE charge from them. He emails them and asks what gives, they say that it was back-payments because our card declined. Turns out our card had expired and they terminated the service. When we asked why they never contacted us, they said they did....Here's the interesting part... They sent email to:
name.name@usarmy.mil (insert my husband's name in there)
When we asked where they got that address, they refused to answer. They screwed it up (forgot the period between us and army) - so the emails bounced back, but they clearly found it somewhere. My guess is that they were watching our email traffic. In my mind it is the only conceivable answer. My husband only uses his AKO address for official email and email from me while he was in theater. He's very restrictive with it.
Fast forward to now... I'm still in a contract dispute with them. They continue to charge us monthly internet service fees despite the fact that we haven't lived there since Sept 2006. There is a whole equipment/contract dispute going on and the guy who owns it is a CLASS A JERK. But that's not the main thing bugging me - it's the email that is bugging me. Is this nothing and I'm just caught up in it because of the contract dispute?
I just can't stand the idea that someone was watching our email traffic and for a number of reasons I want him to pay. I know it can happen, and we were always very careful for this reason, but it really bothers me. I've already taken him to the BBB and the state Attorney General. But there is clearly more I could do to crush him or at least make him very sorry.
Comments?:(
In July 2005 my husband signed an 18 month contract with an ISP for internet service in the house I was going to live in with his parents while he was deployed. On the contract he put down MY yahoo account as the account to contact us for any issues, etc. No where on the contract did he list his employer, his employment, rank or any other indicator that he was military. My husband was very careful about not broadcasting his imminent departure to Iraq for all the obvious reasons.
Fast forward 13 months, I'm moving and my in-laws are selling the house. The internet shuts off and I no longer see charges come through on my account. I figure this is because it was a 12 month contract and it is over. (My bad for figuring anything.) I also assumed (again, my bad) that they'd leave the equipment in place on the outside of the house for the next owners since they were the only ISP game on the block at that point. (*I'll interject here that all contracts, services, accounts and everything are normally in my name or at least I know the terms because when he's gone, he's gone - to this day I don't know why he did this one.*) Three months later we get a HUGE charge from them. He emails them and asks what gives, they say that it was back-payments because our card declined. Turns out our card had expired and they terminated the service. When we asked why they never contacted us, they said they did....Here's the interesting part... They sent email to:
name.name@usarmy.mil (insert my husband's name in there)
When we asked where they got that address, they refused to answer. They screwed it up (forgot the period between us and army) - so the emails bounced back, but they clearly found it somewhere. My guess is that they were watching our email traffic. In my mind it is the only conceivable answer. My husband only uses his AKO address for official email and email from me while he was in theater. He's very restrictive with it.
Fast forward to now... I'm still in a contract dispute with them. They continue to charge us monthly internet service fees despite the fact that we haven't lived there since Sept 2006. There is a whole equipment/contract dispute going on and the guy who owns it is a CLASS A JERK. But that's not the main thing bugging me - it's the email that is bugging me. Is this nothing and I'm just caught up in it because of the contract dispute?
I just can't stand the idea that someone was watching our email traffic and for a number of reasons I want him to pay. I know it can happen, and we were always very careful for this reason, but it really bothers me. I've already taken him to the BBB and the state Attorney General. But there is clearly more I could do to crush him or at least make him very sorry.
Comments?:(